The High Road Principle
By Dr. John C. Maxwell "It's nothing personal; it's just business," is a commonly heard phrase in the workplace. However, I tend to disagree with anyone who tries to impersonalize business. At its heart, commerce is a human enterprise, founded upon relationships between people. Most of us spend a majority of our waking hours in our business or at work, and our vocations endow our lives with meaning or purpose. When we devote ourselves to profession, we're giving a piece of who we are to our work. In that sense, business is deeply personal. In the workplace, as in the rest of life, relationships get messy. Sooner or later, we will be mistreated. A boss will unjustly fault our performance, a partner will fail to honor an agreement, or a co-worker will cut us down in a meeting. Since business is personal, those instances hurt us, and unless dealt with correctly, they can derail us. As a leader, we have to commit to taking the high road when others, intentionally or u...