Say Thanks Before It's Just a Memory
by Harvey Mackay, best selling business author Some time ago, the owner of a small but profitable business wrote columnist Ann Landers about his practice of giving annual bonuses to his employees. The amounts were based on time served and salary levels. He had been doing it for 16 years, and in all that time, only two employees had ever said thank you. Neither was still with the company. One passed away, and the other took early retirement. The owner vowed that he wasn’t going to give any more bonuses, and if anyone complained, the response would be: “There will be no bonuses this year because not one of our current employees has taken the time and trouble to say thank you.” In her answer, Ann Landers segued from that letter to the tons of letters she receives from others, parents and grandparents in particular, who wanted to know what to do about gifts that are not acknowledged. What happened? Did the poor thing lose the power of speech or the use of their writing hand? Did they fall